Privacy policy

Privacy Policy – AMODHA Designs LLP

Last updated: 30 June 2025
Legal entity: AMODHA Designs LLP (LLPIN ACO‑1231, GSTIN 09ACJFA7437Q1ZL)

At AMODHA Designs LLP, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose and safeguard your data when you visit our website (amodha.shop) or interact with our services. By using our site, you consent to the practices outlined here.

1. Information We Collect

We collect two types of information:

Personal information you provide:

  • Contact details – name, email address, phone number, billing and shipping addresses.

  • Order details – product selections, payment information (processed securely via payment gateways), and order notes.

  • Account details – if you create an account, we store your login email and encrypted password.

  • Communications – any emails, WhatsApp messages, photos or videos you send us (e.g., for replacements).

Non‑personal information collected automatically:

  • Device and usage data – IP address, browser type, device type, pages visited and the duration of your visit.

  • Cookies and similar technologies – small data files stored on your device to enhance your browsing experience and help us understand site traffic patterns.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders, including providing order confirmations, invoices and shipping updates.

  • Respond to your enquiries, replacements and support requests.

  • Improve our website performance, product offerings and customer experience.

  • Send promotional emails, newsletters or discount codes (only if you opt‑in). You can unsubscribe at any time.

  • Detect, prevent or investigate fraud or misuse of our services.

3. How We Share Your Information

We do not sell your personal data. We share information only with trusted partners who support our business operations and are bound by confidentiality agreements, including:

  • Courier and logistics partners – to deliver your orders.

  • Payment processors – to securely process your payments; we never store full card details.

  • Marketing tools – to send newsletters, abandoned cart reminders or surveys (only if you opt‑in).

  • Shopify and IT service providers – to host our online store and maintain our systems.

4. Your Choices & Rights

You have control over your personal data. You can:

  • Opt‑out of marketing communications at any time using the “unsubscribe” link in our emails or by contacting us.

  • Request access to the personal data we hold about you.

  • Ask us to correct or update inaccurate information.

  • Request deletion of your personal data, subject to legal and operational considerations (e.g., we may retain order records for tax purposes).

  • Object to or restrict certain uses of your data.

  • To exercise these rights, please contact us using the details below. We will respond within a reasonable timeframe.

5. Cookies

Our website uses cookies and similar technologies to personalise content, remember your preferences and analyse site traffic. You can manage or disable cookies through your browser settings. Disabling cookies may affect site functionality (e.g., keeping items in your cart).

6. Data Retention & Security

We retain your data only as long as necessary to provide our services, comply with legal obligations and resolve disputes. We implement industry‑standard security measures (e.g., SSL encryption, secure hosting) to protect your information. While we strive to safeguard your data, no system is completely secure—please avoid sending sensitive information (e.g., card numbers) via email or chat.

7. Third‑Party Links

Our site may contain links to other websites (e.g., courier tracking, social media). We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

8. Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements or technology. We will post updates on this page with the revised date. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this policy or wish to exercise your rights, please contact us:

AMODHA Designs LLP
Khasra No. 162, Ekta Vihar Colony, Shahbudinpur, Roorkee Road, Muzaffarnagar, Uttar Pradesh – 251001, India
Email: care@amodha.shop
Phone/WhatsApp: +91 93890 61518
Support hours: Monday–Saturday, 10 AM – 6 PM IST